Request to pause subscription

Request to pause

THIS IS NOT A TERMINATION REQUEST

You can temporarily pause your subscription for any reason.

You can request a break using this form.

Important conditions:

You may pause once every 12 calendar months.
It is not possible to pause during a current month. The pause can start at the earliest from the next calendar month.
There must be at least one week between the request for a pause and the last day of the calendar month.
A break lasts a minimum of 30 days and a maximum of 90 days.
It is not possible to take a break shorter than 30 days. Breaks longer than 90 days are only possible in consultation (e.g., in the case of medical conditions or pregnancy).
The break can start on any day of the calendar month following your request. For example, if you request a break in January, it can run from February 23 to April 23.
Any remaining amount from the current billing period will be deducted from the next invoice after your break.
It is possible that another direct debit will be made during your break. Do not reverse this amount; it will be settled after your break.
Pausing does not mean unsubscribing. After the pause period, the subscription and the associated direct debits will be reactivated.

Would you still like to unsubscribe during the break?

In that case, a notice period of one calendar month from the moment of deregistration always applies.

Because we work with 4-week billing periods, the amount for the last month will be calculated on a pro rata basis.