Request to pause subscription

Request to pause

THIS IS NOT A TERMINATION REQUEST

You can temporarily pause your subscription for any reason.

You can request a break using this form.

Important conditions:

You may pause once every 12 calendar months.
There must be at least one week between the request to pause and the start of the pause.
A break lasts a minimum of 30 days and a maximum of 90 days.
It is not possible to take a break shorter than 30 days. Breaks longer than 90 days are only possible in consultation (e.g., in the case of medical conditions or pregnancy).
Any remaining amount from the current billing period will be deducted from the next invoice after your break.
It's possible that another direct debit will be processed during your break. Do not reverse this amount; it will be settled after your break.
Pausing does not mean unsubscribing. After the pause period, the subscription and the associated direct debits will be reactivated.

Would you still like to unsubscribe during the break?

In that case, a 30-day notice period always applies, starting from the date of cancellation.

Because we work with 4-week billing periods, the amount for the last month will be calculated on a pro rata basis.